I originally recommended this unit to a friend because of the manufacturer's demonstrated commitment to quality, customer support, Pentium II based architecture and graphics performance. This powerhouse was configured with a Pentium II 266MHz MMX processor, 128 MB of RAM, 24xCD ROM drive, 6.4 GB hard disk, 56Kbps USR modem, built in Zip 100MB drive, Matrox Millennium II graphics card and Altec Lansing's ACS90 multimedia speaker system. It is still a great performer.
Set up and using the computer for the first time was easy and straight forward with the reassuring backup of Dell's first class telephone based service and support. In fact, my friend, a first time computer owner found Dell's service so good on both hardware and software support that he has highly recommended Dell to many of his acquaintances, who have subsequently purchased Dell and are also very happy, even though this unit is relatively expensive for home use. These owners, after using Dell for over a year, feel that their purchase delivers more than promised, most without any failures or significant problems.
The machine is fast. It quickly launches applications and the unit is easily expandable as it has plenty of room for multimedia expansion. This unit could be upgraded with a 400+MHz CPU, DVD drive or perhaps an even larger hard disk drive. Externally a flat panel display could be added. Future upgrades should be easy to accomplish.
The computer is extremely well built and designed, but only with the omni-present beige color. The multimedia speakers are a perfect match in all respects and sound great. Operating noise is higher than normal which I attribute to the fan and/or CD-ROM. It isn't a big issue but I can hear it.
The final key question: Should you buy a Dell? Based on the experiences of my friends and his friends, the answer is a definite YES!
Great on-line help
Only available in beige
© 1998 Jim Bennett All rights reserved.