Welcome to Reviews OnLine: Wooho / RGNames: Searching for the best Domain Registrar
Reviews
Contents
Reviews
News
Archives
 
Searching for the best Domain Registrar
reviewing Wooho / RGNames
by Rick Smith (August 11, 2006)

Introduction
Domain the Net
Domains to be Seen
Namescout
Wooho / RGNames
Conclusion

This review was written in October 2004 and was posted in August 2006.

ICANN information

Registrar Name: Wooho T&C Co., Ltd. D/B/A RGNames.Com
Whois Server: whois.rgnames.com
Languages: Korean, English
Location: Seoul, Korea

RGNames appears to stand for "Register Global Names".

Unique features

While portions of the site have been translated from Korean to English, the error messages have not. If anything goes wrong, you encounter a message that is nearly impossible to read (for an English speaker).

IN spite of this problem, I am reviewing ONLY the English portion of this site.

RGNames does have a unique "Security Key" concept that sends an email to the admin email address when changes are made to the account and ONLY when a link is activated will the changes be actually be made to the database, instead of being "rolled back" later. While this could become problematic with massive changes, it does add another level of security if your account name and password become compromised.

There is a link to a "Beginner's Guide" on the English home page, but this links to a untranslated page that appears to explain the domain process. (I see domain extensions and IP addresses completely surrounded in "odd characters".)

Free parking or domain forwarding is also available, along with free single address email forwarding.

Support

Initially, RGNames sent out emails (completely in Korean) that probably told me about my new account -- I am guessing. I did see a series of characters that could have been the login name. Unfortunately, they forgot to add the dash that was part of the login name. The password was also not shown and not sent in another email.. Luckily the drop service I had purchased the domain from sent me an email that provided the correct login and password and that email was also in ENGLISH.

Account information

They do provide a very visible Login and Logout, which is lacking in many English sites. After login, it takes only a single click to see your first domain's name, options and expire date. Clicking on the domain name, I was greeted with a SINGLE screen that provided all the information about the domain -- lock status, creation date, along with each of the domain contact information. While this site does have language issues, the domain management portion of their site was STELLAR.

You can download a list of your domain names. It downloads with an XLS extension, but is really a strange HTML file. It displays only the domain status, payment method, creation date, expiration date, and owner name. There are also 2 Korean fields, a "Previous Day" field with the payment method in Korean. A nice concept, but not too useful.

The owner name is FIXED and cannot be changed, but they provide an area for mobile telephone number, in addition to the usual phone and fax number. While I'm not sure that I would want to post a mobile phone on a world-wide public database, they provide a option field for its entry. There is also and "Advertisement Phrase" field, which probably adds a line to their local Whois, but I did not verify this.

Email change process

You can only change the owner, administrator or name server on a single screen.

Changing the administrator allows you to change the admin, technical and financial contact. Making this change requires a security key. This security key is valid for one hour and is sent to your account email address (not the contact addresses for the domains). While I had received these keys in the past, I have not received any in nearly an hour and have requested 3 keys. In the past, they sent one email in Korean and a second in English.

Name Servers

They appear to support only 4 nameservers (although 13 are standard's maximum). If you attempt to change them, you will have to retype ALL of them AND include their IP addresses. You will also have to provide a security key as well.

Pricing

While there is a graphic area on the bottom left of each page that appears to show a link for pricing, but it is simply a graphic and no link is provided. I decided to examine the source HTML for the English home page and did find "pric" in a link. I then created the full URL from this link and a page, nearly all in Korean, appeared. Except for words ".com", ".met", ".org", etc. The page was unreadable to me. I saw the number 22,000 near a 1 (there was a 2 and a 5 as well), in the ".com" row. Assuming that this Korean site would be quoting in South Korean Won , I finally found a conversion site that could convert from this currency. It appeared that this might be over $19 for a registration, assuming NO currency conversion costs. When I attempted to renew the site, up to the point of supplying credit card information, the pricing showed "0 USD" for ANY amount of time.

Since there are plenty of larger ICANN registrars that provide English error messages for a lower cost, I decided to move. After finishing this review, I then began the transfer of my domain.

Renewal Notification

I received NO renewal messages at 15 days out and nearly ALL registrar and resellers send SOME notification at 15 days.

Transfers

So far, I have not tried this process, but I hope that it will go smoothly. Update: It finally went through.

Locking

While their site shows the domain as locked, the global whois shows the domain as "Active". Since I was going to perform the transfer, I did not experiment to see if their "unlocked icon" really mean "locked".

Pros

  • Unique Security Key to authorize changes - Great idea!
  • Single page display of ALL domain info
  • Cons

  • At the high end of domain Pricing (about $20)
  • Korean error messages
  • Korean pricing
  • Sections of site remain untranslated to English

    Conclusion

    Namescout

    Copyright 2006 Rick Smith All rights reserved.

  •    
    Article Indexes
      Products Index
      People Index
      Events Index

    Product Briefs
    Desktop PCs & Servers
      Ergo Thunder Brick 2
    Eizo FlexScan Displays
    Future Power epower
    HP NetServer LXr 8500
    Meridian Snap! Server
    Digital Cameras
      3Com HomeConnect
    Agfa ePhoto 780c
    Canon A5 Zoom
    Kodak DC265
    Minolta 3D 1500
    Nikon D1
    Olympus C2000
    Sharp VN-EX1U MPEG4
    Toshiba PDR-M4 & M5
    Notebooks & Mobile
      3Com Palm VII
    Fosa Mini Notebook
    Pionex Elite
    Quantex Celeron Laptop
    Sharp Actius PC-A250
    Sony F250/F290 Notebooks
    Talontek MPC-2000
    Mobile/Wireless Communications
      3Com 56K GSM Modem
    Novatel Merlin Modem
    Xircom Ethernet CompactCard
    Mobile Software
      Etak Traffic Touch
    DataViz Documents To Go
    Softbook E-book System
    Scanners
      Agfa SnapScan Touch
    Visioneer Strobe Pro
    Printers
      Brother MP-21 C Portable
    Tektronix Phaser 780
    Xerox 480cx
    Software & Books
      Avid Cinema for Windows
    Caere PageKeeper Pro
    Corex Area Code Fix
    Docent Outliner
    Macmillan Office 2K Books
    Paragon FoneSync
    Symantec pcAnywhere 9.0
    Sybari Antigen 5.5
    V-Communications AutoSave
    Projectors
      InFocus 330
    Mitsubishi S120
    Internet
      Club Photo
    Intelliquis Traffic Builder
    NETSilicon NET+Works
    Panasite Web Builder
    PhotoHighway.com
    SuperCalendar.com
    Storage
      Calluna 250 Mb PCCard
    Castlewood 2.2Gb ORB
    Iomega Clik!
    Teac CD-W 54E
    Batteries & Power
      Duracell Ultra Battery
    Electrofuel PowerPad
    Eveready Energizer ACCU
    Graphics & Video
      Belkin USB Video Bus
    Daeyang VR Headset
    Kodak/Intel Picture CD
    Nogatech USB TV
    Number Nine SR9
    Peripherals
      Logitech Cordless mouse
    Raritan Switchman
    Targus USB MiniMouse
     
     
    Reviews OnLine Contents About Reviews OnLine Site Index Search Reviews OnLine Site Index Search Reviews OnLine